MCMCB Pro
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Contact

Talk to a person

Medical Coding & Billing Pro is small. There is no support tier, no ticket robot, and no phone tree — the people who answer this are the people who build the thing. Write in plain English and you’ll get plain English back.

Required — it’s the only way we can answer. If you’re writing about an account, use the address it was opened with where you can.

Please don’t include patient information. We don’t need it, we don’t want it, and this form is not a HIPAA-covered channel. Codes and page URLs are fine.

Or just email us

support@medicalcodingsoftware.org

The form above is more reliable — it writes straight to our database rather than crossing a mail server — but the address works and is read by the same people.

Cancelling

Pick “I want to cancel” and send it. That is the whole process — no retention offer, no exit survey, no five screens. We date it from when you sent it, and you keep access until the end of the period you paid for.

A wrong code or a bad page?

There’s a report button on every code page — faster than this, and it lands in the queue that feeds our public corrections log.

Locked out?

Try a password reset first. If the email never turns up, say so here and we’ll fix it by hand.